Payment Policy
ARTICLE 1 – ACCEPTED PAYMENT METHODS
NameMyCase accepts payments by credit card (Visa, Mastercard, American Express), Bancontact, as well as other secure payment solutions available on the website.
ARTICLE 2 – PAYMENT SECURITY
All transactions carried out on NameMyCase are secured SSL encryption, ensuring the protection of customers’ banking data. No payment information is stored on our servers.
ARTICLE 3 – PAYMENT PROCESSING
The total amount of the order is charged at the time of payment confirmation. No shipment will be made before payment is confirmed.
ARTICLE 4 – PAYMENT REFUSAL
NameMyCase reserves the right to cancel any order in case of suspected fraud or payment refusal by the customer’s bank.
ARTICLE 5 – INVOICING
A detailed invoice is sent by email after payment confirmation and is also available in the customer’s account on the website.
ARTICLE 6 – REFUNDS
In case of a refund, it will be issued using the same payment method used for the purchase, within 7 business days after approval.
ARTICLE 7 – CONTACT
For any questions regarding payments, customer support can be reached at: info@namemycase.com